Closing Date: 02 February 2026
Reference Number: TSE260126-5
Job Title: Waiter
Business Unit / Division: TsAfrika Catering Solutions
Job Type: Permanent
Location: Woodmead, Gauteng, South Africa
About TsAfrika Catering Solutions and Tsebo Solutions Group
TsAfrika Catering Solutions forms part of the Tsebo Solutions Group, a leading African Integrated Workplace Management Solutions Provider. Tsebo operates across multiple sectors, offering world-class services that include Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Security, Energy Management, Engineering, Procurement, and Remote Camp Solutions.
With a strong presence across Africa and the Middle East, Tsebo is trusted by clients for its ability to reduce operational costs, minimise risk, and enhance efficiency and productivity. The organisation’s success is driven by its people-first philosophy, recognising employees as the heart of the business.
TsAfrika Catering Solutions specialises in delivering high-quality food and hospitality services across corporate, industrial, healthcare, and institutional environments. The brand is known for excellence in service delivery, consistent quality, and customer-focused dining experiences.
The Waiter position in Woodmead offers an opportunity to join a professional catering environment where service excellence, teamwork, and guest satisfaction are top priorities.
Key Duties and Responsibilities
The Waiter will be responsible for a wide range of service, operational, and customer-facing duties, including but not limited to:
- Welcoming guests in a friendly, professional, and courteous manner and ensuring they are seated comfortably.
- Offering informed recommendations to guests on food and beverage selections, including special menus, events, or promotions.
- Ensuring plates, cutlery, and glassware are clean, polished, and in excellent condition before service.
- Setting up tables correctly with appropriate cutlery, glassware, and service items according to company standards.
- Monitoring dining areas, including floors, walls, tables, and service stations, to ensure high levels of cleanliness and hygiene.
- Assisting guests with special needs by following relevant service guidelines and ensuring dignity, comfort, and care.
- Organising menus while considering customer feedback, cost control, and seasonal availability of ingredients.
- Ensuring that all waiters deliver excellent customer service in line with company policies and hospitality standards.
- Processing payments accurately, including cash, credit card, and debit card transactions.
- Managing billing procedures to ensure accuracy and professionalism at the end of service.
- Controlling menu pricing and ensuring all prices are current and correctly displayed.
- Building long-term relationships with customers by providing friendly, accurate advice and exceptional service.
- Evaluating customer feedback and responding appropriately to improve service quality and guest satisfaction.
- Maintaining high personal hygiene standards and presenting a professional appearance at all times.
Skills and Competencies
The ideal candidate for the Waiter role will demonstrate the following skills and personal attributes:
- Physical endurance to stand and walk for extended periods during service.
- Willingness to work flexible hours, including shifts, weekends, and public holidays.
- Ability to remain calm, professional, and courteous when dealing with difficult or demanding customers.
- Strong interpersonal and communication skills.
- Excellent coordination and balance when carrying trays, plates, and service items.
- High levels of reliability, trustworthiness, and accountability.
- Strong attention to detail and commitment to service excellence.
- Ability to work effectively as part of a team in a fast-paced hospitality environment.
- Consistent adherence to hygiene, safety, and workplace standards.
Qualifications and Experience
To be considered for this position, candidates must meet the following requirements:
- Grade 12 / Matric qualification (essential)
- 5 to 6 years’ experience in a similar waiter or hospitality service role
- A culinary qualification will be considered an advantage but is not mandatory
Why Join TsAfrika Catering Solutions?
Joining TsAfrika Catering Solutions means becoming part of an organisation that values professionalism, growth, and service excellence. Employees benefit from working within a structured hospitality environment that promotes teamwork, learning, and continuous improvement.
The company invests in developing its people, ensuring they are equipped with the skills and knowledge required to meet diverse client needs. This permanent role offers job stability, exposure to high service standards, and the opportunity to build a long-term career within the Tsebo Solutions Group.
Application Information
Interested candidates should submit their applications before 02 February 2026, quoting the reference number TSE260126-5. Only shortlisted candidates will be contacted.