Operations Manager – Grindrod Rail Consultancy Services

by Jim Mmatli | Apr 25, 2025 | Corporate

An exciting opportunity has become available for a self-motivated, driven and innovative individual to join Grindrod Rail Consultancy Services (Pty) Ltd at their offices in Pretoria in the position of a Operations Manager. All suitably qualified candidates are invited to apply for this vacancy.

Apply by: 29 April 2025

Position Summary

  • Industry: Distribution, Transport & Logistics
  • Job category: Transport and Logistics Management
  • Location: Pretoria
  • Contract: Permanent
  • Remuneration: Market Related
  • EE position: Yes

Job Description

Duties and Responsibilities

The successful applicant will include, but is not limited to the following:

OPERATIONS MANAGEMENT:

  • Develop and manage all operational goals and objectives to ensure alignment with the customer/obligations demand
  • Manage daily operations of the rail service and ensure it runs smoothly, efficiently and safely
  • Plan and coordinate all aspects of rail operations, including scheduling, dispatching and routing
  • Coordinate with other transportation services to facilitate effective transportation solutions
  • Monitor and provide guidance of activities of all disciplines to ensure adherence to process times
  • Support the Operations Team with all Operational requirements
  • Develop and implement policies and procedures for rail operations
  • Prepare operational reports and analyze data to assess operational efficiency
  • Ensure compliance with targeted TAT’s

RAIL SAFETY MANAGEMENT:

  • Ensure compliance with all rail safety regulations and standards for all train operations
  • Manage all disciplines within Rail safety performances
  • Manage deviations on Customer audits
  • Ensure employees qualifications are updated
  • Compliance to the safety plan
  • Risk assessments
  • SOP’s
  • Incident investigation
  • Implementation of corrective actions from investigation reports
  • Review Health & Safety reports on workplace accidents and incidents to identify trends and initiate corrective actions for the reduction of LTIs

CONTRACT/CUSTOMER MANAGEMENT

  • Ensure adherence to the contract requirements
  • Regular feedback and communication to customer
  • Liaise with internal stakeholders on changes to contract
  • Handle customer complaints and inquiries, resolving issues promptly and effectively
  • Leads and champions on time performance to ensure on time performance targets are met
  • Engages with TRIM/Rail Operators to ensure track conditions meet safety standards and reduce yard derailments and collisions

STAKEHOLDER MANAGEMENT

  • Ensure strong and regular communication between the Rail Division and all its stakeholders eg. Transnet, Customers, TRIM, IRERC, RSR
  • Coordinate communication between internal and external stakeholders to improve service delivery for customers

PROJECT MANAGEMENT

  • Develop new projects with new train routes/markets in conjunction with internal and external stakeholders
  • Manage projects according to the contract requirements
  • Advise on the requirements of projects and evaluate the performance of projects

TEAM MANAGEMENT

  • Monitor and manage the performance of staff, providing training and support as required
  • Manage budgets, resources and timelines to ensure rail services are delivered as expected
  • Ensure capacity development with respect to all resources in alignment with our growth strategy

Minimum Requirements

Qualifications:

  • Degree/Diploma in Operations Management or relevant qualification

Experience:

  • Minimum 10 Years experience in Rail Operations
  • 5-10 years in supervisory or higher level of management in Rail Operations

You must apply online, at the Grindrod Career’s Portal.