Location: Sandton, Johannesburg, South Africa
Closing Date: 07 November 2025
Reference Number: 142688
Institution: Nedbank Group
Job Type: Permanent
Job Level: Administrative Support
About the Role
The Facilities Administrator position at Nedbank Sandton is designed for a detail-oriented professional who thrives in structured environments and values precision, compliance, and service delivery.
The incumbent will provide comprehensive administrative support services to internal and external stakeholders, helping Nedbank achieve its business goals through effective coordination, documentation, and process control.
This role requires a proactive individual capable of balancing administrative efficiency with a customer-focused approach, ensuring that financial, operational, and regulatory requirements are met consistently and accurately.
Key Responsibilities
The Facilities Administrator will play an integral role in supporting daily operations and upholding the bank’s governance standards. Core duties include:
- Processing and Capturing Requests:
Efficiently manage stakeholder and vendor administration requests on relevant systems to maintain seamless operational workflows. - Vendor and Financial Management:
Action vendor invoice payments by capturing and processing data accurately on the Nedbank system. Perform reconciliations of supplier invoices and general ledger accounts to ensure compliance and transparency. - Revenue and Cost Management:
Contribute to revenue improvement by driving submitted sales to completion. Maintain and monitor transfer pricing systems to ensure proper cost recovery for services rendered. - Operational Efficiency:
Develop and maintain service catalogues, allocate costs per product, and support vendor engagement meetings using management information systems (MIS) data to drive cost reduction strategies. - Budget Control and Reporting:
Assist in departmental budgeting processes by applying statistical analysis and monitoring actual versus budgeted expenditure. Prepare financial and operational reports to guide decision-making. - Risk and Compliance:
Minimise financial and reputational risks by ensuring data accuracy, verifying transactions, and maintaining compliance with FICA and internal audit standards. - Stakeholder Engagement:
Meet and exceed client expectations by responding to queries within defined Service Level Agreements (SLAs) and providing clear, timely feedback. - Document Management:
Maintain and update administration files, legal documents, and meeting packs—both electronic and physical—to ensure easy retrieval and compliance with data management policies. - Continuous Improvement:
Identify and recommend enhancements to existing processes, policies, and systems to improve efficiency and ensure long-term sustainability of administrative functions.
Minimum Requirements
- Education: Matric / Grade 12 / National Senior Certificate (NQF Level 4 or higher)
- Experience: Minimum of 1–2 years’ experience in office administration, preferably within a banking or financial services environment.
Technical and Professional Skills
- Strong understanding of administrative systems and procedures.
- Knowledge of banking processes, business terminology, and financial data analysis.
- Proficiency in relevant management information systems (MIS) and Microsoft Office Suite.
- Familiarity with governance, risk, and compliance frameworks.
- Excellent business writing and communication skills.
Core Competencies
- Communication: Clear and professional interaction with stakeholders across all levels.
- Customer Focus: Strong commitment to client satisfaction and internal service excellence.
- Collaboration: Ability to work effectively in a team and build positive working relationships.
- Initiative: Takes ownership of tasks, demonstrates accountability, and drives results.
- Work Standards: Upholds high standards of accuracy, timeliness, and ethical conduct.
- Managing Work: Efficiently prioritises multiple responsibilities while maintaining attention to detail.
Why Join Nedbank?
Working at Nedbank means joining a culture that values growth, integrity, and innovation. Employees enjoy access to:
- Continuous learning and development opportunities.
- A supportive and inclusive work environment.
- Exposure to diverse business operations within one of South Africa’s largest banking groups.
- Opportunities to participate in corporate social responsibility initiatives, contributing to the bank’s sustainability mission.
Nedbank promotes internal mobility, professional growth, and personal empowerment—ensuring every employee’s potential is recognized and developed.
Employment Equity Commitment
Nedbank is an equal opportunity employer committed to transformation and diversity in the workplace. The company’s recruitment practices align with the principles of Employment Equity and Skills Development in South Africa.